Toyota Australia is conducting a voluntary service campaign for its Tundra full-size pickup truck to address a potential defect in the panoramic view camera system. The action impacts 1,210 vehicles – both Limited and Platinum trims – manufactured between 2023 and 2025.
Issue Details
The problem mirrors a larger recall in the United States, where 162,000 Tundras were affected by the same issue. Toyota states that the parking assist Electronic Control Unit (ECU) may freeze on a camera view or display a black screen after switching between cameras. If this occurs and the vehicle is put in reverse, the rearview camera image may not appear.
Notably, Toyota emphasizes this is not considered a safety issue in Australia, so it’s being handled as a “Customer Service Exercise” rather than a formal product safety recall. This means it won’t appear on the Australian Government’s vehicle recalls website.
How Owners Are Affected
Owners of affected Tundras can still drive their vehicles, as the issue doesn’t pose an immediate safety risk. However, Toyota is offering a free software reprogramming at dealerships to correct the problem. The process takes approximately two hours, though owners may need to leave their vehicle at the dealership for a longer period depending on the shop’s schedule.
Identifying Affected Vehicles
Vehicles are affected within the following VIN ranges:
- Tundra Limited: 0X040346 to 0X108482
- Tundra Platinum: 0X085977 to 0X108479
Getting the Repair
Toyota encourages owners to contact their local Toyota dealer or call the Toyota Campaign Helpline at 1800 987 366 (8:00 AM – 6:00 PM AEDT, Monday through Friday) to schedule the free software update.
This voluntary action highlights a common industry practice, where manufacturers address minor defects without triggering a full-scale recall. Other automakers use terms like “Field Service Action” to describe similar procedures. While not mandatory, the fix ensures optimal camera function and prevents potential inconvenience for owners.
